Design, Research, UX, Web
August 1, 2015
Create a patient-provider collaboration tool for hospitals that helps patients understand and shape their own care plans, improving their care transitions and preventing readmissions.
Our Solution: OnTrack
OnTrack supports a new service model for discharge planning, treating a patient’s own needs, goals, and preferences as important building blocks in creating a care plan.
Patients feel like their voices are heard Since our prototype saved data, we were able to test patients’ reactions to seeing the app data reflected in their results. Patients were pleasantly surprised, and liked seeing immediate feedback based on their answers. One diabetes patient commented that she felt like the app “heard her.”
I like this app because it’s not ‘one more thing to do.’ The visuals would help me educate and give advice. Patients would never be this descriptive if they were just talking with somebody.